Communications Centers serve as the vital link between the citizens and public safety agencies/first responders of the US Virgin Islands. The Centers’ operators will collect and disseminate all requests for service in a prompt, courteous, and efficient manner for all customers.
The USVI 911 Emergency
Communications Centers are the first of the first responders. We are committed to answering all
911 and non-emergency calls with professionalism, integrity and compassion while efficiently dispatching police, fire, rescue and emergency medical services. Customer service is essential to our success, so
treat each caller with empathy and respect. Our dedicated and highly trained professionals routinely offer life-saving instructions in addition to providing accurate public safety information.